Agency Hub: Managing Client Organizations

What is the Agency Hub?

The Agency Hub is a centralized dashboard for agencies that manage multiple client organizations in Fyr. It gives you a bird's-eye view of all your clients — their key metrics, users, and resources — without switching between accounts.

The Agency Hub is available for organizations set up as an agency. Contact support if you need this enabled.

What you'll see

The Hub displays a card for each client organization you manage. Each card shows:

• Organization name
• Number of users — How many team members have access
• Connected resources — Which ad accounts and analytics properties are linked
• Pinned KPIs — Key performance indicators you've chosen to surface (see below)

Pinning KPIs to the Hub

When you create or edit a KPI in any client organization, you'll see a "Show in Agency Hub" checkbox. Enable this to pin the KPI to that client's card in the Hub.

This is a great way to keep an eye on the metrics that matter most for each client — like monthly ad spend, conversion targets, or performance benchmarks — all from one screen.

Managing client users

From each client's card, you can:

• See which users have access to the client organization
• Add or remove team members
• Quickly adjust organization settings

Switching to a client's account

Click on a client card to switch into that organization's full view. You'll see all their data — dashboards, reports, ad performance, etc. — as if you were logged in as that client. Use the organization switcher in the top menu to return to the Hub.

Sub-Organizations

If you need to create a new client organization, go to Settings → Sub-Organizations. From there you can create new organizations, manage existing ones, and control which resources are shared.